Refund Policy
Transparent and fair refund process for OnlineBiodataMaker.com
1. Eligibility for Refunds
We are committed to customer satisfaction. If, after making a payment, you are unable to receive your biodata or face any technical issues, please send a screenshot of your payment to our support team.
Quick Resolution Promise: Our team will work diligently to resolve your issue within 24 hours of receiving your complaint.
Eligible scenarios for refunds include:
- Payment processed but biodata not generated
- Technical errors preventing download
- Template not working as described
- System failures causing incomplete service
2. Time Frame
24-Hour Window: Refund requests must be submitted within 24 hours of the purchase.
After 24 hours, we may not be able to process refund requests as the digital nature of our service means the product has been delivered.
3. Refund Process
Our refund process is designed to be fair and transparent:
Report Issue
Contact us with screenshot of payment.
Investigation
Our team investigates the technical issue.
Resolution
If unresolved, you receive a 100% refund.
100% Refund Guarantee: If we are unable to resolve the issue to your satisfaction, you will be eligible for a full refund.
Processing Time: Approved refunds take up to 7 days to reflect in your account.
4. Conditions for Non-Refund
- Mistakes in filling out the form by user.
- Change of mind after successful download.
- Dissatisfaction with design choices after purchase.
- Violations of our terms and conditions.
Contact Us for Refunds
If you have any questions regarding our refund policy, please contact us:
Email: support@onlinebiodatamaker.com
WhatsApp: +91 94307 24419
Address: Giridih, Jharkhand 815312, India
Effective Date: 20th November 2024
Last Updated: 20th November 2024