Refund Policy for OnlineBiodataMaker.com

1. Eligibility for Refunds

We are committed to customer satisfaction. If, after making a payment, you are unable to receive your biodata or face any technical issues, please send a screenshot of your payment to our support team. We will contact you directly to resolve the issue and ensure your problem is addressed promptly.

Eligible scenarios for refunds include:

• Payment processed but biodata not generated
• Technical errors preventing download
• Template not working as described
• System failures causing incomplete service

2. Time Frame

This timeframe ensures that we can quickly address any issues and provide the best possible support. After 24 hours, we may not be able to process refund requests as the digital nature of our service means the product has been delivered.

3. Refund Process

Our refund process is designed to be fair and transparent:

4. Method of Refund

Refunds will be processed using the same payment method as the original transaction. This ensures security and traceability of the refund process.

If a refund through the original method is not feasible due to technical reasons, we will coordinate with you to find an alternative, mutually acceptable refund method such as:

• Bank transfer to your registered account
• UPI transfer (for Indian customers)
• Alternative payment method as agreed upon

5. Conditions for Non-Refund

While we strive to provide refunds when justified, certain conditions do not qualify for refunds:

• User Errors: Mistakes in filling out the biodata form or entering incorrect information
• Misuse: Using the service for purposes other than intended
• Terms Violation: Violations of our terms and conditions
• Digital Product Usage: No refunds for digital products that have been downloaded, accessed, or used beyond the 24-hour claim window
• Change of Mind: Simple change of mind after successful service delivery
• Template Preference: Dissatisfaction with design choices after successful download

6. Customer Support

Before initiating a refund request, we encourage you to contact our customer support team. Many issues can be resolved quickly through:

• Technical assistance for download problems
• Guidance on using templates effectively
• Help with customization options
• Troubleshooting common issues

7. Changes to this Policy

We reserve the right to modify or update this refund policy at any time to better serve our customers and comply with legal requirements. Any changes will be:

• Posted on our website with clear notification
• Applied to all future transactions
• Communicated to existing customers when significant

By completing a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.